Warranty Policy
Zegbot includes a 12-month limited warranty covering manufacturing defects under normal use.
Section 1 — Warranty Coverage
Zegbot provides a 12-month limited warranty starting from the date of purchase.
This warranty covers:
- Manufacturing defects
- Hardware malfunctions under normal use
- Device power or functional failure not caused by misuse
Section 2 — What Is Not Covered
This warranty does not cover:
- Physical damage caused by misuse or accidents
- Water damage or improper handling
- Unauthorized repairs or modifications
- Normal wear and tear
- Damage caused by non-standard charging accessories
Section 3 — Missing or Damaged Items
If your order arrives with:
- Missing items
- Damaged device or accessories
Please contact support immediately so we can help resolve the issue.
Section 4 — Warranty Claim Process
To start a warranty claim, please email:
Include:
- Order number
- Device serial number (if available)
- Description of the issue
- Photos or videos (recommended)
Our team will review your request and provide a solution, which may include repair, replacement, or further troubleshooting.
Section 5 — Important Notes
- Warranty is valid only for original purchasers
- Replacement items may be refurbished or new depending on availability
- Warranty terms may vary by region based on local regulations
Section 6 — Contact
For all warranty-related questions: