Shipping policy
Order Processing
All orders are processed within 1–3 business days after purchase.
During peak seasons or product launches, processing may take slightly longer, but we always aim to ship as fast as possible.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Shipping Time
We currently ship to most international regions, including the US, Canada, UK, and selected European countries.
Estimated delivery time:
- United States: 5–10 business days
- Canada: 7–12 business days
- United Kingdom & Europe: 7–14 business days
- Other regions: 10–20 business days
Please note that delivery times may vary depending on customs processing or local carrier delays.
Shipping Cost
We offer free standard shipping on all Zegbot orders.
In some regions, expedited shipping options may be available at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your order at any time using the provided tracking link.
If you have any issues tracking your package, please contact our support team.
Customs & Import Duties
Some countries may charge customs duties, taxes, or import fees depending on local regulations.
These charges are not included in the product price and are the responsibility of the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.
Wrong Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
If you need to update your address, contact us as soon as possible after placing your order.
Contact Us
If you have any questions about shipping, feel free to reach out:
We’re happy to help.